Subject Matter Product Accessibility

Product Accessibility Template (VPAT)

Web Content Accessibility Guidelines (WCAG 2.0)

WCAG 2.0 covers recommendations for making Web content more accessible to a wide range of people with disabilities. SubjectMatter adopted the WCAG 2.0 requirements for development, testing and conformance of all software and websites.

The 21st Century Communications and Video Accessibility Act (CVAA)

The 21st Century Communications and Video Accessibility Act of 2010 focuses on ensuring that communications and media services, content, equipment, emerging technologies and new modes of transmission are usable and accessible to users with disabilities.

SubjectMatter services are now compatible with standard screen readers such as VoiceOver on iOS and OSX platforms, TalkBack on Android devices and NVDA (Non Visual Desktop Access) for Windows platform.

This Voluntary Product Accessibility Template, or VPAT, is a tool that administrators and decision-makers can use to evaluate SubjectMatter’s conformance with the accessibility standards under Section 508 of the Rehabilitation Act.
Date: 09/21/2016
Name of Product: SubjectMatter v2.0
Contact: info@subjectmatter.me

SubjectMatter accessibility features enable customers with disabilities such as visual and hearing impairment to schedule, attend and participate in a collaborative meetings, view recordings, and access administrative features from any computer or mobile device. Our team follow methodologies based on the Web Content Accessibility Guidelines 2.0 and the 21st Century Communications & Video Accessibility Act requirements.

Subject Matter Accessibillity – Product Summary Table
Guideline Applicable Compliance
Software Applications and Operating Systems Applicable Supports with exceptions
Web-Based Intranet and Internet Information and Applications Applicable Supports with exceptions
Section 1194.23 Telecommunications Products Not applicable
Video and Multimedia Product Applicable Supports
Section 1194.25 Self-Contained, Closed Products Not applicable
Section 1194.26 Desktop and Portable Computers Not applicable
Functional Performance Criteria Applicable Supports
Information, Documentation, and Support Applicable Supports
Subject Matter Accesibillity

Section 1194.21 Software Applications and Operating Systems – Detail

Criteria Supporting Features Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Supports with exceptions SubjectMatter Scheduler: works with screen readers such as JAWS or VoiceOver.

SubjectMatter Whiteboard: all tool buttons are readable by screen readers. Some tools cannot be used with screen readers (highlighter, ellipse and rectangle cannot be read).

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supports SubjectMatter does not disrupt or disable Windows operating system accessibility features such as filter keys, toggle keys, sticky keys, and the on-screen keyboard, but it does not respond to user-defined operating system color contrast settings in Windows.

SubjectMatter depends on Adobe Flash Player, which does not have access to operating-system settings for user-defined color and contrast.

SubjectMatter does not interfere with any operating system or browser shortcuts. Accessibility features such as sticky keys, magnifiers, screen readers, cursor sizes and virtual keyboards are not disabled or disrupted by SubjectMatter.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Supports Where possible, SubjectMatter uses default browser focus styles. Where those styles are overridden, SubjectMatter provides distinct focus styles.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Supports SubjectMatter Scheduler: Provided by the browser.
SubjectMatter Whiteboard: available to assistive technologies via the MSAA interface.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application’s performance. Supports SubjectMatter uses icons to help depict the purpose of certain interface elements, such as “+” add buttons. The use of these icons is consistent throughout the site. Whenever a single graphic is used, such as a lone “+” graphic, alt text or CSS text replacement is used to enable screen readers to read the purpose of the link/button to the user.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Supports SubjectMatter Scheduler: Provided by the browser.
SubjectMatter Whiteboard: available to assistive technologies via the MSAA interface.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Not applicable
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Supports SubjectMatter does not use animation to convey information. Users sharing animated information during a SubjectMatter Whiteboard meeting will need to provide an alternative rendering.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supports SubjectMatter does not use color alone to distinguish the importance of a visual element.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Supports with exceptions SubjectMatter Scheduler: has been styled with CSS to comply with Section 508′s contrast and color settings.
SubjectMatter Whiteboard: does not have color or contrast adjustment settings.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Supports SubjectMatter does not use flashing or blinking text.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports SubjectMatter Scheduler: works with screen readers such as JAWS or VoiceOver.
SubjectMatter Whiteboard: available to assistive technologies via the MSAA interface.
Subject Matter Accessibillity


Section 1194.22 Web-based Internet information and applications – Detail

Criteria Supporting Features Remarks and explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via “alt”, “longdesc”, or in element content). Supports SubjectMatter Scheduler: Meaningful images in the SubjectMatter user interface have alt-text descriptions. Non-relevant images have no alt-text.
SubjectMatter Whiteboard: provides equivalents for all images.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Supports SubjectMatter does not contain built-in multimedia presentations. Users upload their own content and are responsible for ensuring the accessibility of the uploaded content.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Supports SubjectMatter does not use color alone to distinguish the importance of a visual element.
(d) Documents shall be organized so they are readable without requiring an associated style sheet. Supports A user or screen reader can read and understand pages in SubjectMatter with the associated style sheets disabled.
(e) Redundant text links shall be provided for each active region of a server-side image map. Not applicable SubjectMatter does not use server-side image maps.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not applicable SubjectMatter does not use server-side image maps.
(g) Row and column headers shall be identified for data tables. Supports with exceptions SubjectMatter Scheduler: most data tables are marked up with informative column and row headers. The appointment scheduling table does not contain headers due to styling constraints.
SubjectMatter Whiteboard: does not use tables.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Supports SubjectMatter Scheduler: the appointment scheduling table does not contain headers due to styling constraints.
SubjectMatter Whiteboard: does not use tables.
(i) Frames shall be titled with text that facilitates frame identification and navigation Supports SubjectMatter does not use frames.
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Supports SubjectMatter does not cause the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. Supports with exceptions SubjectMatter Scheduler: a text only version of the scheduler is in development.
SubjectMatter Whiteboard: A text-only page cannot be used as a substitute for a live meeting. However, a transcript of the information shared in a meeting is beneficial to some users.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. Supports SubjectMatter uses javascript, WAI-ARIA and the most modern HTML5 techniques to provide feedback from interactive elements and to allow Assistive Technology such as screen readers to read and transmit information back to the user.
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l). Supports with exceptions Users who do not have the Flash Player installed will be prompted to do so when joining a SubjectMatter Whiteboard meeting.
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports SubjectMatter Scheduler: all forms work well with screen readers such as JAWS or VoiceOver.
SubjectMatter Whiteboard: the meeting interface does not use forms.
(o) A method shall be provided that permits users to skip repetitive navigation links. Supports SubjectMatter Scheduler: uses semantic HTML5 elements such as

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not applicable SubjectMatter Scheduler: uses semantic HTML5 elements such as

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 2.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) – 1.1, (b) – 1.4, (c) – 2.1, (d) – 6.1, (e) – 1.2, (f) – 9.1, (g) – 5.1, (h) – 5.2, (i) – 12.1, (j) – 7.1, (k) – 11.4.

Subject Matter Accessibillity
Section 1194.24 Video and Multimedia Products – Detail
Criteria Supporting Features Remarks and explanations
a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not applicable SubjectMatter does not include any display hardware.
(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not applicable SubjectMatter does not include any television tuner hardware.
(c) All training and informational video and multimedia productions which support the agency’s mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Supports SubjectMatter’s “Demo Bot” help video is open captioned.
(d) All training and informational video and multimedia productions which support the agency’s mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Supports SubjectMatter’s “Demo Bot” help video is audio described.
(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Supports Captions can be manually displayed via the built in text chat tool.

Section 1194.31 Functional Performance Criteria – Detail
Criteria Supporting Features Remarks and explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. Supports SubjectMatter has been optimized to work well with screen readers such as JAWS or VoiceOver.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. Supports SubjectMatter supports screen magnification and browser-provided zoom functionality.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided. Supports SubjectMatter supports manual captioning via the built in text chat tool.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Supports SubjectMatter offers audio enhancement via the operating system.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. Supports SubjectMatter does not require speech for operation.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Supports SubjectMatter provides support for keyboard access to all but a very small number of features.

Section 1194.41 Information, Documentation and Support – Detail
Criteria Supporting Features Remarks and explanations
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge Supports, with exceptions Product support in an accessible text-based format is available online at http://subjectmatter.freshdesk.com. Alternative formats may require an additional charge.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Supports SubjectMatter provides information on accessibility features in the documentation. Electronic versions of all product support documentation are provided.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Supports All support content at http://subjectmatter.freshdesk.com is available in an accessible HTML, text-based format.